Policy

Return, Exchange & Refund Policy

Aabharan by Akanksha

At Aabharan by Akanksha, every piece of jewellery is thoughtfully curated to bring elegance, beauty, and individuality to your collection.

We encourage our customers to review product descriptions, images, dimensions, and other details carefully before placing an order.

No Returns or Exchanges

All purchases made through www.aabharanbyakanksha.com are considered final.

We do not accept returns or exchanges for:

  • Change of mind or personal preferences.
  • Incorrect product selection by the customer.
  • Colour or design preferences.
  • Products that do not meet personal styling expectations.
  • Items purchased during sales, promotions, or special offers.

Damaged, Defective or Incorrect Products

Your shopping experience matters to us.

If you receive a product that is damaged, defective, or different from what you ordered, please contact our customer support team as soon as possible, preferably within 24 hours of delivery.

To help us resolve your concern, please provide:

  • Your order number.
  • Clear photographs of the product and packaging.
  • A brief description of the issue.
  • An unboxing video, if available.

After reviewing your request, we will arrange an appropriate resolution, which may include a replacement, refund, or other remedy as required under applicable consumer protection laws.

An unboxing video is recommended but is not mandatory for raising a valid complaint.

Order Cancellations

If you wish to cancel an order, please contact us immediately.

Cancellation requests may be accommodated before an order has been dispatched, subject to its processing status.

Once an order has been shipped, cancellation requests may not be accepted, except where required by applicable law.

If we cancel an order because of product unavailability or another fulfilment issue, any amount already paid will be refunded.

Refund Processing

Where a refund is approved or legally required, it will generally be processed through the original payment method, where possible.

The time required for the refunded amount to appear in your account may depend on your bank or payment service provider.

Any applicable refund timelines under Indian consumer protection laws will be honoured.

Important Note

Due to the nature of jewellery products, we do not offer returns or exchanges for personal preference, styling choices, or change of mind.

However, this policy does not affect your statutory rights regarding defective, damaged, misdescribed, or incorrectly supplied products.

Need Assistance?

For any concerns related to your order, please contact:

Please include your order number when contacting us so we can assist you efficiently.